At Swim Confidence, we understand that getting your swim gear quickly and reliably is just as important as the quality of the products themselves. That’s why we’ve designed a delivery service that combines speed, reliability and value to ensure your swimming essentials arrive when you need them.

Global Delivery with Personal Care

Shipping worldwide from our Glasgow headquarters (with some regional exceptions in Asia and remote areas), we maintain the personal service of a local swim shop with the reach of an international retailer. Our team of swimming enthusiasts carefully packages each order with the same attention we’d want for our own gear.

Shipping Options

Standard Shipping – £12.95

For swimmers who want their gear quickly, our standard shipping uses premium carriers DHL or FedEx with tracking included. Your order will be processed within 1-2 business days and typically arrives within 10-15 days after dispatch.

This option is perfect when you need:

  • Competition gear with time to spare
  • Replacement items before your next swim session
  • Essential accessories for an upcoming trip

Free Shipping on Orders Over £50

When you spend £50 or more, you qualify for our free shipping option via EMS. Your order will be processed within 1-2 business days with delivery typically completed within 15-25 days after dispatch.

Ideal for:

  • Stocking up on seasonal essentials
  • Purchasing complete swim kits
  • Taking advantage of our special offers

Order Processing

We take pride in our efficient 1-2 business day processing time. Our Glasgow-based team carefully checks each item before dispatch to ensure you receive swim gear that meets our high standards. During peak seasons, we may extend processing times slightly, but we’ll always keep you informed.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information. For standard shipping, you can track your package directly through the DHL or FedEx websites. For free shipping via EMS, tracking is available through your local postal service once the package arrives in your country.

Delivery Exceptions

While we ship to most countries worldwide, some areas in Asia and remote locations may have delivery restrictions. If you’re unsure about delivery to your location, our customer service team at [email protected] will be happy to help.

Our Delivery Promise

As swimmers ourselves, we understand the frustration of delayed gear. That’s why we work closely with our shipping partners to provide reliable delivery estimates and keep you informed at every step. If any unexpected delays occur, we’ll proactively contact you with updates and solutions.

Your satisfaction is our priority from the moment you click “buy” until your swim gear arrives at your door, ready for your next aquatic adventure.

Have questions about delivery? Our team of swimming enthusiasts is always ready to help at [email protected].